Greenwich Jewelers Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.3
- Return Policy5.0
- Good Value4.0
- Shipping & Delivery4.3
- Price & Quality4.3
Recent Customer Reviews (8)
Stefanie Murillo
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Renan Souza
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Agathe Paquette
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Todd Horn
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Marcelle Lamy
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Katherine Koller
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Lara Evans
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Elise Parsons
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Greenwich Jewelers Pricing
Under $500
Under $500
$300 - $1,500
$300 - $1,500
$1,500 - $5,000
$1,500 - $5,000
$5,000 - $10,000
$5,000 - $10,000
Over $10,000
Over $10,000 (including up to and beyond $15,000)
Greenwich Jewelers Pros & Cons
Pros
1
High customer satisfaction: The jeweler has an excellent reputation with a 4.8 to 4.9-star rating across multiple review platforms, reflecting consistent positive experiences from customers.
2
Exceptional service quality: Customers praise the professionalism, attentiveness, and flexibility of the staff who help design custom pieces tailored to individual styles and preferences.
3
Custom jewelry expertise: They specialize in custom engagement rings and wedding bands, sourcing unique stones nationwide and creating personalized designs that receive many compliments.
4
Wide selection: Offers a curated range of fine jewelry from casual to celebratory pieces with options for customization or ready-made items.
5
Trustworthy craftsmanship: Customers report confidence in their ability to handle delicate tasks such as upgrading family heirlooms while preserving sentimental value.
6
Convenient location & appointment system: Located in Tribeca, NYC with walk-ins welcome but prioritizing booked appointments for personalized service.
CONS
1
Higher price point: Reviews indicate that prices are on the premium side; customers note going over budget but justify it by valuing quality and uniqueness over discounts or deals.
2
Limited walk-in availability: Due to prioritization of appointments for engagement specialists, walk-in customers may face limited accommodation which could be inconvenient for some shoppers.
Greenwich Jewelers Features and Benefits
Features
49-Year Legacy
Craftsmanship, expertise, and lifelong commitment to customers.
Multiple Ways to Purchase
Personalize with a specialist, design online via the 'Create Your Ring' builder, or select from curated ready-to-ship styles.
Priority, Express Annual Engagement Ring Servicing
Exclusive lifetime benefit for ongoing ring maintenance.
Lifetime Jewelry Care
Exclusive lifetime benefit for jewelry maintenance.
One-Time Complimentary Resizing
Exclusive lifetime benefit for ring adjustments.
Diamond Loss Replacement (up to 0.25 carats)
Exclusive lifetime benefit providing replacement coverage.
Additional General Repairs
Exclusive lifetime benefit for repairs.
10% Off Wedding Bands and First Jewelry Purchase
Exclusive lifetime benefit offering discounts.
Lifetime Appraisals
Exclusive lifetime benefit for valuations.
Personalized Customer Care
In-store visits by appointment or virtual appointments via Zoom, FaceTime, or phone.
1-Year Warranty
Protection against manufacturer’s defects from purchase.
Thoughtful Engagement Ring Buying Experience
Discovery without pressure, guidance on diamond shapes and settings, and building wishlists.
Varied Pricing Categories
Under $500 to over $10,000, allowing customers to shop by budget with high-end pieces for lasting value.
Discounts on Selected Items
20% to 60% off, providing savings.
First-Time Customer 10% Discount
On initial purchase.
High Customer Satisfaction
4.8 to 4.9-star rating across review platforms with consistent positive experiences.
Exceptional Service Quality
Professionalism, attentiveness, and flexibility of staff for designing custom pieces tailored to styles and preferences.
Custom Jewelry Expertise
Specializes in custom engagement rings and wedding bands, sourcing unique stones nationwide, creating personalized designs that receive compliments.
Wide Selection
Curated range of fine jewelry from casual to celebratory pieces with customization or ready-made options.
Trustworthy Craftsmanship
Confidence in handling delicate tasks like upgrading family heirlooms while preserving sentimental value.
Convenient Location & Appointment System
Located in Tribeca, NYC with walk-ins welcome and prioritized booked appointments for personalized service.